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Title
Text copied to clipboard!Shoe Sales Consultant
Description
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We are looking for a Shoe Sales Consultant to join our team and provide excellent customer service in our shoe store. The ideal candidate will be responsible for greeting customers, assisting them in selecting the right footwear, maintaining the sales floor in a neat and organized manner, and achieving set sales targets. The role requires strong communication skills, patience, attention to detail, and a passion for fashion and footwear.
Key duties include actively serving customers, presenting new models, answering questions about sizes, materials, and shoe care, as well as processing payments and returns. The sales consultant should monitor stock levels, arrange merchandise on shelves, and participate in inventory counts. Additionally, they are expected to work as part of a team to ensure a pleasant shopping experience for customers.
Previous retail experience is an advantage but not mandatory. Training will be provided. Flexibility regarding working hours, including weekends and holidays, is required. If you are motivated, enjoy working with people, and have an interest in fashion and shoes, we look forward to your application.
Responsibilities
Text copied to clipboard!- Greet and assist customers in the store
- Help customers choose suitable footwear
- Maintain a clean and organized sales area
- Monitor stock levels and arrange merchandise
- Process payments and handle returns
- Participate in inventory counts
- Achieve monthly sales targets
- Present new products and promotions
- Work collaboratively with team members
- Resolve customer inquiries and complaints
Requirements
Text copied to clipboard!- High school diploma
- Good communication skills
- Politeness and patience with customers
- Interest in fashion and footwear
- Willingness to work shifts, including weekends
- Responsibility and accuracy
- Teamwork skills
- Previous retail experience is a plus
- Basic computer skills
- Willingness to learn and grow
Potential interview questions
Text copied to clipboard!- Do you have previous experience selling shoes?
- How would you assist a customer who can't decide on a pair?
- What motivates you to work in retail?
- How do you handle difficult customers?
- Are you available to work shifts and weekends?
- What do you know about our store and products?
- What does good customer service mean to you?
- How would you handle a customer complaint?
- What attracts you to the role of sales consultant?
- What would you do if a popular shoe model is out of stock?
